About RV Advocacy

Who are we?

We want to welcome all of you to our new RV Advocacy website that was created for the RV community, not the RV industry. We are Pete and Lisa West. We came into the RV community over 2.5 years ago as full-time RVers, knowing nothing and have learned a lot in the last few years. We have found the RV community to be warm and welcoming but our experience with dealerships and manufacturers has left us discouraged and at times angry. How many of you have known more about the RV you are shopping for than the salesperson? How many of you have had to fight tooth and nail to get your RV fixed? If this is you, and we suspect it is most of you, we hope this website will help provide encouragement, education about the reality of the RV industry, and resources to continue with your RV lifestyle. Only together can we make true change for good.

Why do we care?

The RV industry is like no other industry in the United States. According to the NHTSA (National Highway Traffic Safety Administration), the RV industry is permitted to be “self-certified and self-regulated”, which means the RV industry has zero federal safety regulation requirements.

The RV industry is primarily located in one geographic area with a revolving workforce that bounces around between companies, like many of the owners who start new RV companies with the intention of selling to one of the larger RV parent companies, which is when we start seeing quality decrease and we are left holding the bag.

This industry is in many regards well behind the automation curve, which shows up in poor quality builds and a decrease in safety. Their version of innovation tends to describe cabinet colors or floor plans, rather than stronger and better built frames, suspensions, or structure. The industry has been successful over the years in manipulating its customers into thinking all of this is normal. A good example of this is saying, "these are rolling earthquakes", or #RVLife or “you need to be handy to own an RV”. These phrases have been normalized and have allowed the RV industry to get away with poor quality builds and poor customer service.

What We Do?

Well, we believe that RV owners deserve much, much more than what we’ve been handed. We are their customers and have a say so in what we buy! It is time to stop pandering to the RV industry and force them to stop with poorly designed and engineered RVs. Ultimately that is the main problem with many of these RVs.

Purpose

This website is an advocacy site for YOU and will continue to grow and evolve as the needs require. Your contributions to this website will help it grow as well so thank you for being part of this journey as we are all in this together! We will force change in this industry, but it will require, "Strength in Numbers" and many of you to stand up to the RV industry and hold them accountable.

Contact Us

Need help with an RV-related issue? Contact us at info@rvadvocacy.com